:root{--bg-body:#f2f3f3;--bg-panel:#fff;--border:#e9ebed;--border-strong:#d5dbdb;--text-heading:#0f1b2a;--text-body:#414d5c;--text-muted:#687078;--link:#0972d3;--link-hover:#033160;--table-header-group:#536a82;--table-row-hover:#f2f8fd;--st-available-bg:#e9f7ec;--st-available-fg:#1d6b33;--st-contact-bg:#e3f0fd;--st-contact-fg:#0a4f95;--st-acw-bg:#fff4de;--st-acw-fg:#855400;--st-error-bg:#fde9e9;--st-error-fg:#a4161a;--st-npt-bg:#eef0f2;--st-npt-fg:#4b5663}.connect-dashboard{background:var(--bg-body);color:var(--text-body);font-family:Amazon Ember,Helvetica Neue,Roboto,Arial,sans-serif;font-size:14px;line-height:1.4}.connect-dashboard *{box-sizing:border-box}.page{max-width:1400px;margin:0 auto;padding:24px 32px 48px}.page-toolbar{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:12px;margin-bottom:20px;display:flex}.page-toolbar h1{color:var(--text-heading);-webkit-user-select:none;user-select:none;margin:0;font-size:28px;font-weight:700}.toolbar-right{flex-wrap:wrap;align-items:center;gap:12px;display:flex}.last-update{color:var(--text-body);white-space:nowrap;-webkit-user-select:none;user-select:none;font-size:14px}.panel{background:var(--bg-panel);border:1px solid var(--border);border-radius:8px;margin-bottom:20px;overflow:hidden;box-shadow:0 1px 2px rgba(0,0,0,.05)}.panel-body{overflow:hidden}.table-scroll{overflow-x:auto}table.data-table{border-collapse:collapse;width:100%;min-width:900px}.data-table th,.data-table td{text-align:center;white-space:nowrap;-webkit-user-select:none;user-select:none;padding:8px 14px}.data-table th.text-left,.data-table td.text-left{text-align:left}.data-table thead .group-row th{background:var(--table-header-group);color:#fff;border-right:1px solid rgba(255,255,255,.15);font-size:12.5px;font-weight:400}.data-table thead .sub-row th{background:var(--table-header-group);color:#fff;border-top:1px solid rgba(255,255,255,.15);border-bottom:1px solid rgba(255,255,255,.15);border-right:1px solid rgba(255,255,255,.15);font-size:12.5px;font-weight:600}.data-table th.sortable{cursor:pointer}.sort-icon{width:10px;font-size:10px;display:inline-block}.data-table tbody tr{border-bottom:1px solid var(--border)}.data-table tbody tr:hover{background:var(--table-row-hover)}.queue-name{color:var(--text-heading);align-items:center;gap:8px;display:flex}.muted-dash{color:var(--text-muted)}.agent-login{color:var(--text-heading);vertical-align:top}.data-table td.agent-name-cell{text-align:left}.section-title{color:var(--text-heading);margin:0 0 10px;font-size:18px;font-weight:700}.banner{background:var(--bg-panel);border:1px solid var(--border);border-radius:8px;flex-wrap:wrap;gap:14px 32px;margin-bottom:20px;padding:14px 18px;display:flex;box-shadow:0 1px 2px rgba(0,0,0,.05)}.banner-group{align-content:start;gap:8px;display:grid}.banner-group-name{text-transform:uppercase;letter-spacing:.07em;color:var(--text-muted);font-size:11px;font-weight:700}.banner-stats{flex-wrap:wrap;gap:10px 22px;display:flex}.stat{-webkit-user-select:none;user-select:none;align-items:center;gap:10px;min-width:110px;display:flex}.stat-icon{border-radius:10px;flex:none;place-items:center;width:38px;height:38px;display:grid}.stat-icon svg{fill:none;stroke:currentColor;stroke-width:2px;stroke-linecap:round;stroke-linejoin:round;width:55%;height:55%}.stat-available .stat-icon{background:var(--st-available-bg);color:var(--st-available-fg)}.stat-contact .stat-icon{background:var(--st-contact-bg);color:var(--st-contact-fg)}.stat-acw .stat-icon{background:var(--st-acw-bg);color:var(--st-acw-fg)}.stat-error .stat-icon{background:var(--st-error-bg);color:var(--st-error-fg)}.stat-npt .stat-icon{background:var(--st-npt-bg);color:var(--st-npt-fg)}.stat-text{gap:1px;display:grid}.stat-value{color:var(--text-heading);font-variant-numeric:tabular-nums;font-size:24px;font-weight:700;line-height:1.1}.stat-label{color:var(--text-muted);font-size:12px}.stat-zero .stat-value{color:var(--text-muted);font-weight:400}.stat-zero .stat-icon{opacity:.5}